Customer Reviews

Customer Reviews

“I was completely satisfied with the service. Staff was friendly and polite over the phone and in the warehouse.”
– Brenda-Ann M

“Keep up the great work… not taking customers for granted, being helpful in reaching decisions and offering expertise is what had me super excited about your company. I enjoyed dealing with you.”
– Yvonne Winkler

“As an event planner and designer for the Calgary and Banff area, Special Event Rentals is always one of my first calls when I am looking for event décor or rentals! They have an extensive inventory of quality and well-maintained products that give my clients the assortment and choice of items that they are looking for. I always appreciate the friendliness and expertise of their staff,  their dedication to the industry and their willingness to stay on top of today’s event trends. Their items are priced fairly and I know my clients are receiving good value for their dollars invested. Most importantly, Special Event Rentals stand behind their products so that if there are any problems on the day of an event, I know that a quick phone call will rectify the situation. They are a first-class company and will continue to be at the top of my recommendation list when I talk with clients and other vendors.”
– Cathy MacRae, Creative Weddings Planning & Decor

“It gives me great satisfaction to be able to write this letter of recommendation for Special Event Rentals.  I have used Special Event Rentals since 2005 and have very much enjoyed continuing to develop an amazing working relationship with them which has developed into a friendship. When I first started in the event business I was incredibly “green” and new to the terminology that was used.  Furthermore I had no idea about linen sizing, stage sizing or tent sizing.  My direct contact is Grace Lyttle.  Grace acted like a mentor to me.  Her experience and expertise guided me to a successful first event by educating me on many difference aspects.   I will always be eternally grateful for there was someone out there that believed in me and took the time not to judge me but to assist.  Now being a veteran in the industry I still see Grace and the other staff at Special Event Rentals still treating people with the same dignity and respect. Special Event Rentals carry some of the most up to date linen and accessories which make them a leader in our industry.   Always willing to push the envelope or to obtain something new to ensure that they stay ahead of the industry trends.  The quality of their product is flawless and I have never had to worry about linen not being clean and pressed to flatware being polished to perfection.”
– Lesley Plumley, Magical Moment Events

“Whether an event is small or big or in-between Special Event Rentals handles each and every one of them with personal care treating it as their own event.  Their response to a very last minute request is phenomenal and goes beyond basic customer service; they work with you to find solutions to event challenges and all the while treating you as a valued client through and through. It is clear their philosophy is to partner with you for an event, not just make a delivery.”
– Felicia Esposito, Cracked Pepper Event Strategy Inc

“Thank you to Special Event Rentals for always providing our company with wonderful service and quality products. The selection of rentals is endless and we are always happy to send clients your way!”
– Amanda Brown, Calgary Wedding Planning Co.

“We rented one table over the weekend and were very pleased with the customer service we received. Everyone was very helpful and made the process easy! The warehouse staff loaded and unloaded the table with a smile. The showroom is stunning, we will definitely be using Special Event Rentals for our future events, and have referred to friends already!”
– Jamie Lois

“It would be impossible to create the events we design without the variety and selection of amazing rental items from Special Event Rentals. From tents to tables, flatware to foliage they have something for every event. To top it off the staff is incredibly friendly and helpful no matter how big or how small our event it.”
– Lynn Fletcher Weddings

“This was my very first time using the services that Special Event Rentals has to offer and I was very pleased. Excellent customer service. I had to pick up my items on a Saturday and it was quick and easy. I would recommend Special Event Rentals to anyone who’s looking for rental for their party needs.”
– Candace Davis

“It has been my pleasure to work with Special Event Rentals for 10 years now. I cannot say enough wonderful things about this company. The amazing staff, services and selection cannot be rivaled. They have truly gone over and above to make sure every event is perfect no matter how big or small. I would recommend this company to everyone no matter the event they’ve got you covered. I can’t thank SER enough for all they do.”
– Brandie Sedore, Sedore Events

Special Event Rentals really came through for me for a last minute event at work! They were accommodating and worked quickly with me to ensure that we would receive the items on time. The event went smoothly and was a success!
– Alyssa Hoyrup

“Special Event Rentals is one of our main go-to’s for wedding decor that is of amazing quality, variety and customer service. Special Events always goes above and beyond to help make our client’s visions a reality and make planning our wedding designs a breeze. We are so happy to have them as one of our main points of contact for wedding and event decor. Outstanding results every time! ”
– Teal Minisofer, Reflections Weddings

“The Bodtker Group of Companies rented tables, linens & a sound system for our inhouse 35th Anniversary Party. The service from Special Events was awesome. The delivery arrived when it was supposed to, with no errors. We’d highly recommend Special Event Rentals Calgary to anyone.”
– Heather Hammel, Bodtker Group of Companies

“I regularly use Special Event Rentals for weddings because of their excellent service and great selection of rentals. I can always trust that my rentals will show up on time, and CLEAN! They take great care of their inventory and I never have surprises on the wedding day. The staff are great to deal with, and that’s worth every penny!”
– Julianne Young, Julianne Young Weddings Inc

“I was so very lucky that I called on a Friday at 4:30PM needing a rental prize wheel to be ready for pick up in less than 30 minutes and they were able to make it happen for me and for my client! The entire process was so easy, I will absolutely use them again”
– Samantha Fullerton, Brand Alliance

“We love working with SER because of their flexible and accommodating service.  With the unpredictable nature of weddings, we can count on the SER staff to solve problems and adapt to last-minute changes, which gives our wedding planning business (and our clients) peace of mind.  Their staff is knowledgeable and helpful on the phone, email and in-person no matter if they are front-desk clerks or warehouse operators.  Their wide range of trendy, yet tasteful products always fit our designs, and we love supporting this local Calgary business.”
– Evelyn Clark, Evelyn Clark Weddings

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